If you hold a managerial role (eg. Practice Manager) at a UK based GP practice then you can access the Practice Index eLearning Hub free of charge and begin our custom made development courses designed specifically for Practice Management.
There are four courses to work through at your own time and when suits you. You can stop and start them at any point and your progress will be saved. The four courses are available to you as part of the NHS England General Practice Forward View funding.
To begin please register here.
This course is designed to help you understand the key characteristics of effective managers. It will enable you to prioritise your workload, as well as manage your time more efficiently. Begin course.
This course is designed to help you understand and apply the principles of team building and team working. You'll learn how to manage change effectively and see how the coaching process can help achieve constructive outcomes. Begin course.
Leadership styles and approaches
This course is designed to help you understand the challenges facing primary care and the wider NHS. It introduces an array of leadership styles and approaches and shows how you can apply the NHS leadership model to your work. Begin course.
Having difficult conversations
This course is designed to help you understand emotional intelligence and why it is so important. We look at planning difficult conversations with practice staff, GPs, partners and patients and teach you how to feedback effectively. Begin course.